This may sound a bit ironic. I feel that the push toward increased automation and eventual common use of artificial intelligence will lull users into a false sense of future success.
While these are necessary components of future effectiveness, don't be lulled into a sense of guaranteed success. Remember, both are TOOLS. Without complementing this "high tech" with "high touch" -- effective communication & client consultation skills, satisfied & engaged employees, training, appropriate data-based human judgment, and cutting edge leadership -- the pain will most likely remain, if not intensify.
Ouch!!
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